Best Electric Service

This is the second time we've used Best Electric. The first time was when we're selling our house about seven years ago and knob-and-tube wiring was found in the attic. They were the place closest to us so we called. They provided us with rush service considering the issue and timing and explained the best way to fix the issue and did so in a very timely fashion.

This time, we had issues with our doorbell. Jeff R. came out within the time promised. He was very nice and respectful. We sorted out the issue, it was fixed in an hour, and the charge was the minimum at $165.

Overall, two great experiences with Best Electric!

Had them put dual Tesla level 2 chargers in my garage. Great to work with prompt, Friendly, knowledgeable, and affordable. I highly recommend these guys!

This has just been a mess since the beginning. Best was contracted by the people we used to replace the siding. He showed up sporadically, and was awkward and unprofessional.

The first time was okay, I let him inside (during COVID) even though he was doing outdoor work so he could see the space. He never wore a mask, didn't even have one, and no shoe covers either. The next time I asked him to wear a mask and I had to provide one to him. The next time (yes, this has been almost two months and the project still isn't complete) he showed up to the job with a dead drill? He needed to plug it into my house to charge, and then just sat in his van half an hour letting it juice up.

We wanted two over-door lights and two outdoor outlets put in. He would leave siding open on the house showing the insulation and then leave for days at a time, even during rain storms. The last time he came over he slammed so hard that the plaster wall cracked INSIDE the house! We had two switches to be fixed inside, he did one then sat down and said he was too tired for the day and needed to go home. So he just.... left? Still hasn't been fixed.

Now it's been three and a half weeks since he "finished" the project and guess what? The switches for the outdoor lights are swapped. One side of the duplex controls the other side's outdoor lights and vice versa. We've been calling this whole time to get him to return and fix the work, but no one has showed up.

After many months of experiencing unanswered calls or no shows from other contractors, I finally found Best Electric. They met my needs on a professional basis, and were priced fairly. Randy took the time to discuss my expectations for each project. Joel and Peter reviewed my expectations and performed the work in a professional, efficient manner. Nate and Matt from the office were equally polite and accommodating. They all earned an A+ in communication! I am grateful to have finally found a company that has ethics and takes pride in their work. I would not hesitate to call them again or recommend them to anyone.

I had new lighting, switches and outlets put in my basement. Jeff and Nathan were friendly, efficient and did a great job. They were right on time and finished before expected - always a plus! Showed me how to take apart the can lights so that I could paint the ceiling later. I will admit that I didn't get other estimates because of my own time constraints. So I have nothing to compare it to, but price was more than I expected.

Update: Received the quote. It was sent to an incorrect email. The pricing was a lot more than the other three quotes we got, over $1000 more expensive. So I guess we continue to look for electric contractors.

I was super hopeful after receiving a quick quote response. I set up the appointment for a Tuesday morning. Bruce was running a little late but called and apologized. We explained the project and discussed budget and ways to save money. I asked if we could get the quote by Friday because we needed to pick our contractor and get working on the project. Well, it is Monday evening and they are closed. I never did hear back from anyone. I'm highly disappointed. I guess it is okay because we need to change the project anyway. But a simple phone call or email to let me know the estimate wouldn't be completed on time would have been very nice.

I ask for the Electrician that comes to the house to have identification. The response was that the employees aren't rewired to show identification. Therefore you don't know whether or not you have a qualified electrician. This company has not earned my trust.

The outside spotlights, on my 100 yr. old garage, kept shorting out. Everything else kept working. Two different electricians, from two different companies, each spent about 4 hr. trying to track down the problem. Both failed.

The general theory was the fault might be in the underground line from the house. Thing was, a new line had been run, by one of those companies, when the original had been severed during the removal of an oil heating tank from under our concrete patio. That was "only" 20 yr. ago. That theory didn't sound quite right to me.

Since the wiring in the garage was so old, I was thinking of bypassing all of it, using exposed conduit (rather than ripping out wall paneling), before going for the underground project (again). I also decided to try Best Electric, thanks (in part) to their Yelp reviews.

Bruce, the owner, came out for an estimate. He listened to my long story, asked questions, and made some great suggestions. Though his estimate was a tad higher than a few others I'd also gotten, Bruce's knowledge, and genuine interest, impressed me the most. I was convinced Best Electric were the ones to solve my problems.

Laura in the office was awesome in working with me for scheduling, and getting answers to some other questions that I thought of. John, the electrician, actually showed up early for my appointment.

I told John my story, he grabbed his meter, and a ladder, reconnected the outside lights circuit (that one of the previous electricians had left disconnected), and found the problem. All within about 30 minutes!

My overall plan included adding some additional internal, and external, lighting, and while doing that John also checked out the existing wiring, which he was surprised to find in amazing condition. No need to bypass any of it. He also fixed a problem with a hall light in the house.

When he was done, John figured out the total bill, which came out WAY UNDER the original estimate that I'd signed off on. He had done what was actually needed, not what Bruce and I had been projecting to be the possible maximum.

Bruce had explained to me that he ran his company on the basis of honesty, integrity, and competence. He, Laura, and John lived up to those ideals above and beyond! THANK YOU, Best Electric! Your company name is the Truth!

First time using Best Electric Service. Curt F terminated the line we had for the dishwasher and relocated the line for the garbage disposal. He also answered questions about some future work I want to have done. Very professional and helpful! Setting the appointment and getting a rough estimate on the cost was easy. I will definitely be using them again and will recommend to others! A++

Hired Best Electric to come out and install a wall charger for a Tesla. They were very knowledgable and came out and gave me a free estimate. They finished the work very timely and were very professional. Curt was fantastic, he knew exactly what to do every step of the way and the charger functioned exactly to the specifications of the Tesla website. Overall this was a very positive experience and I would highly recommend Best Electric based on my experience.